virtual medial administrator
Executive Virtual
Medical Administration
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inbox
management

Faxing urgent or last-minute documents, separating important from urgent or spam, this can be very time consuming.
maintaining
patient database

Patient may have demographic, insurance, or medical changes, their charts need to remain updated for the best care of the patients.
taking calls
from patients

Sometimes a patient may have a simple question that is not an urgent matter but because the front office is very busy at the moment.
24/365 availability
for after hour

It's wonderful if your practice has an after-hour calling service for patients, if you don’t, no worries svca has you covered, as stated earlier.

about us
World-Class Virtual
Medical Administration
Our services here @ SVCA help business owners like yourself & Medical Practices improve service quality, Patient-Doctor relationships, emails, faxing, take personal calls from your patients that the office doesn't have time to during busy clinic hours which helps build rapport and make your patient feel more like family.
All services provided offer HIPPA compliance so all PHI is protected, we learn your company's EHR/EMR system. Using my services will save the cost of (PTO, health, vision, and Dental insurance and any other costly expenses of having a front desk receptionist and saves a lot of time. We alleviate, prevent & help solve everyday challenges with 17 years of experience in medical settings.
We understand what is needed to run a smooth & successful establishment
All services provided offer HIPPA compliance so all PHI is protected, we learn your company's EHR/EMR system. Using my services will save the cost of (PTO, health, vision, and Dental insurance and any other costly expenses of having a front desk receptionist and saves a lot of time. We alleviate, prevent & help solve everyday challenges with 17 years of experience in medical settings.
We understand what is needed to run a smooth & successful establishment
Mission Statement
My Mission is to contribute to“The goal of population health” in a way that allows more growth and education to our fellow man by spreading serenity, while following my passion, which for me is NOT work, therefore allocating the gift of giving which allows us to live longer, giving is a pleasure and serenity shall give me the courage to conquer.
what we do
Our Professional Services

NEW PATIENT INTAKE
Faxing urgent or last-minute documents, separating important from urgent or spam, this can be very time consuming.

APPOINTMENT SETTING
Consultations, follow-ups, post-ops, physical therapy, new patient visits, something comes up, patient’s time needs to be moved up or back if available

DISPATCH URGENT CALLS
Relay all messages accordingly to staff member requested per patient; calls are handled in a professional manner.
our working criteria
Industries We Serve

Orthopedics

pain management

urgent care

House Call Physicians

surgeons

psychology

psychiatry

diabetes
why choose us
REASONS TO WORK WITH A
MEDICAL VIRTUAL ASSISTANT:
This company is a large supporter & contributor of diabetics; we do not ask for donations all funds are provided via profit of the owner.
- COST EFFECTIVE
- HIGHLY TRAINED PROFESSIONALS/ HIPPA & OSHA COMPLIANT
- CAN HELP TAKE SLACK OFF OF PHYSICAL FRONT DESK STAFF
- BUILDING BETTER RAPPORT

With 17 years experience in medical industry, 9 years as a Medical Administrator.
(fully HIPPA/OSHA complaint)
testimonials
What Our Client Says

Provides needed clinical administration service.

Such a valuable asset to an office that just does not have time. Our goal is always to serve the highest quality if care and taking the paper out of the equation is a lifesaver.

GET IT TOUCH
CONTACT INFORMATION

ADDRESS
3900 Crown Rd SW #16709
Atlanta, GA 30304

EMAIL US
info@serenitysvirtual1.com

CALL US
347-455-1864